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Check Our Terms Conditions Before You Start

These Terms & Conditions set out what you agree to when you open and use your pbaji account. We keep them straightforward so you know exactly how deposits through bKash, Nagad or Rocket are handled, what your account obligations are, and how disputes get…

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HOW WE HANDLE POLICY

Browse How We Protect Your Account and Data

We take concrete steps to keep your account secure and your data handled properly under these Terms & Conditions. Each item below describes a specific area of our operational commitment to you as an account holder, grounded in processes you can verify through your account dashboard or by contacting support.

Account Security

Your account is protected by a PIN and OTP verification sent to your registered mobile number. We require re-authentication for sensitive actions like withdrawal requests or password changes, adding a second layer before funds move.

Data Handling

We collect only what we need to operate your account — name, mobile number, wallet details. We do not sell personal data to third parties. You can request a summary of stored data through our support channels at any time.

Cookie Usage

We use cookies to maintain your session, remember device preferences and track performance metrics. You can manage cookie settings through your browser. Blocking session cookies may affect login persistence on your device.

Retention Policy

Account data is retained for as long as your account remains active plus a period required by applicable regulations. After account closure and the retention window, personal identifiers are anonymised or deleted from our active systems.

Change Requests

You can update your registered name, mobile number or linked wallet through the account settings page. Changes to wallet details require re-verification via OTP to your bKash, Nagad or Rocket number before the update takes effect.

Dispute Escalation

If you disagree with an account action we have taken — a suspended withdrawal, a closed session, a balance adjustment — raise it through live chat first.

POLICY CONTACT PATHS

Reach Us About Any Terms Query

Have a question about how a specific clause applies to your situation? Our support team handles terms-related queries through multiple channels, so you can get clarity without waiting days. We respond in English and aim to address policy questions within one working day.

Live Chat Open the chat widget from any page on pbaji. Ask about specific clauses, account restrictions, or verification requirements and get a direct answer from a support agent who can pull up your account status in real time.

Email Support Send your query to our support email with your registered account details. Use this channel for formal disputes, requests to close your account, or when you need a written record of our response regarding any terms interpretation.

In-Account Messaging Log into your pbaji account and use the internal message centre. This channel is useful for verification follow-ups, balance queries tied to policy enforcement, or requesting clarification on a terms update you received.

Open and Read the Full Policy Framework

pbaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account or continuing to use our platform, you confirm that you have read, understood and accepted these Terms & Conditions in full. This agreement is between you and pbaji and governs every interaction you have with our lobby, wallet, support channels and promotional

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features. We may update these terms periodically; when we do, we notify you via your registered email or through an in-account message. Continued use after a change is posted means you accept the revised version. If you disagree with any update, your remedy is to close
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your account and withdraw any remaining balance through bKash, Nagad or Rocket. Eligibility to hold an account depends on your local law and the regions we currently serve. We do not make legal determinations on your behalf — it is your responsibility to confirm that accessing
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our services is permitted where you reside. We reserve the right to suspend or close accounts where we reasonably believe access conflicts with applicable rules. Account holders must be of legal age in their jurisdiction. One person may hold only one account; duplicate accounts are subject
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to immediate closure and forfeiture of any associated balances. Verification may be requested at any time through our wallet verification flow, which typically involves confirming the mobile number linked to your bKash, Nagad or Rocket wallet. Failure to complete verification within the timeframe we specify may
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result in restricted withdrawals until the process is finalised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Explore Common Questions About These Terms

Below are the questions we receive most often about our Terms & Conditions. Each answer is specific to how pbaji operates — covering account rules, wallet processes, and your rights.

You agree to these Terms & Conditions in full, including rules on one account per person, verification obligations, acceptable use of the lobby and wallet, and our right to update terms with notice. Continued use after an update is posted counts as acceptance.

No. Each person is allowed a single account. If we detect duplicates — through matching wallet details, device fingerprints or identity documents — we close the additional accounts and may forfeit associated balances per clause enforcement.

Verification is completed by confirming the mobile number linked to your bKash, Nagad or Rocket wallet. We send an OTP to that number. You enter it within the timeframe shown. If you miss the window, request a new code through your account settings.

Withdrawals may be restricted until verification is finalised. Deposits remain possible, but moving funds out requires a confirmed wallet link. We send reminders, but the responsibility to complete the process sits with you as outlined in these terms.

We notify you through your registered email address or via the in-account message centre. The updated version is also posted on this page with the revision date visible at the top. Check back periodically if you prefer not to rely on notifications.

Yes. Request account closure through live chat or email support. Any remaining balance is paid out to your linked bKash, Nagad or Rocket wallet after identity confirmation. Closure is processed once no pending wagers or disputes remain on your account.

Grounds include duplicate accounts, failed verification, suspected fraudulent activity, chargebacks on deposits, or use from a region we do not serve. We notify you of the reason and provide a window to respond before permanent action unless fraud is confirmed.

Raise the issue via live chat first for an immediate review. If unresolved, escalate through email with your account ID and a description of the dispute. A senior team member reviews escalated cases and responds with a resolution or explanation.

Yes. Access to pbaji depends on your local law and the eligible regions we currently serve. We do not provide legal advice — confirming that using our services is permitted in your location is your responsibility under these terms.

We store your name, mobile number, linked wallet details and transaction history. You can request a data summary or deletion through support. Deletion is subject to any retention period required by applicable regulations, after which identifiers are removed.

Check Our Terms Conditions Before You Start

Browse How We Protect Your Account and Data

Reach Us About Any Terms Query

Explore Common Questions About These Terms

01 What do I agree to when I open a pbaji account?

02 Can I hold more than one account?

03 How do I verify my account under these terms?

04 What happens if I do not complete verification?

05 How will I know if the terms are updated?

06 Can I close my account and withdraw my balance?

07 What are the grounds for account suspension?

08 How are disputes about balance or account actions handled?

09 Does eligibility depend on where I live?

10 What data do you store and can I request its deletion?

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